How to track your order
As soon as your order ships, we'll email you a confirmation with a tracking number and a tracking link. Click the link to see the latest status from the carrier.
Haven't received your tracking email?
- Check your spam or promotions folder — tracking emails sometimes land there.
- Tracking can take up to 24 hours after shipment to become active.
- Orders placed less than 3 business days ago may still be processing (see our Shipping Policy).
Tracking hasn't updated?
If there's no update for more than 7 days, email support@sinobridge.shop with your order number and we'll investigate with the carrier.
Note: a dedicated self-service order-tracking lookup is planned and will be added here once integrated.